Faqs

Frequently Asked Questions

Any questions? We would be happy to help you.

You can contact us via our helpline, WhatsApp, or email through the app or website.

Yes, 24x7 roadside assistance is available in case of breakdown or emergencies.

Call our 24x7 support, and we’ll assist you with necessary steps like filing FIR, insurance claims, and road assistance.

All cars are covered under basic insurance. You may be liable for a deductible in case of major damage.

Refunds are processed within 5–7 business days, depending on your payment method.

You can cancel up to 24 hours before the trip for a full refund. Late cancellations may incur charges.

If your booking includes fuel, you don’t need to refill. Otherwise, return the car with the same fuel level as at pickup.

No smoking or carrying pets inside the car. Violation may lead to penalties.

Only registered drivers with a valid license can drive the car. You can add co-drivers at the time of booking.

Bookings usually include a daily km limit (e.g., 120 km/day). Extra charges apply beyond that.

Yes, we offer one-way rentals in select routes. Additional fees may apply.

You can pick up/drop the car at designated parking hubs or opt for home delivery (in select cities).

No hidden charges. All fees are transparently shown at the time of booking.

DigiCab is a self-drive car rental platform that allows you to rent cars by the hour, day, week, or month with complete flexibility and convenience.

Simply sign up, choose a car, select pickup & drop-off time, upload your license, and you're good to go! Unlock the car via our app or website and start driving.

You can book a car via our website or mobile app by selecting the location, date, and time for pickup and drop.

You need a valid driving license and a government-issued ID proof (like Aadhaar, Passport, PAN card).

Yes, the minimum rental duration is typically 1 Day, and there is no fixed maximum—long-term rentals are available.

Yes, you can extend your booking from the app or website, subject to availability. Additional charges may apply.

Rental cost includes Vehicle rentals.  fuel (if applicable), insurance, Toll, parking, taxes and fines are excluded.

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